Shop Hours: Weekdays 8am to 6pm, Saturday 9am to 4pm, Closed Sunday.

Map & Directions

Owner's Pick - Featured Spring Ride

2010 Audi S4 6 Speed

Welcome to Auto Assets


Since 1990 we have been maintaining and modifying import performance cars. Visit our 25,000 sq ft facility in Powell Ohio for select pre-owned vehicles, specialty parts, accessories and service.

We're Porsche, Audi and Volkswagen performance enthusiasts who enjoy serving all makes. Our technicians are factory trained to service your Audi, BMW, Land Rover, Mercedes Benz, MINI, Porsche, Saab, VW and Volvo vehicle to manufacturer specifications.

Need to Schedule Service?

Give us a call at 614-793-1050

News & Articles

Interview and Feature in Ratchet & Wrench Magazine…

Enjoy reading about our feature in Ratchet & Wrench magazine.

Though they took some artistic license with the over the phone interview…. I think they captured a sense of what we have to offer.

DIFFERENT ANGLE: A look into the lobby of Bogi Lateiner's 180 Degrees Automotive in Phoenix. Photo by Matt Winquist

DIFFERENT ANGLE: A look into the lobby of Bogi Lateiner’s 180 Degrees Automotive in Phoenix. Photo by Matt Winquist

Everybody likes unexpected perks—from a free bottle of water while you wait to a seat upgrade on a cross-country flight. Giving customers something they didn’t see coming can help build loyalty and create a story around which a business can define itself within its community, says Bogi Lateiner, owner and president of 180 Degrees Automotive in Phoenix and trainer with the Institute for Automotive Business Excellence.

Her fast-growing shop north of downtown Phoenix doubles as an art gallery, and is just one example of an auto repair business that has uncorked its creativity with customer service initiatives beyond quality repairs.

The goal, Lateiner says, is giving your shop a larger story to tell, because, as she sees it, repairing cars properly the first time is just the “bare minimum of what we do.”

To show ways shops can improve their customer service with atypical add-ons, Ratchet+Wrench spoke with owners of two more facilities that, like Lateiner, are thinking differently to the delight of their employees, customers, communities and bottom lines.

While-You-Wait Massage

Chip Vance is president of Auto Assets, a performance-focused shop north of Columbus, Ohio. Beyond installing racing chips or go-fast exhaust systems, Vance’s shop offers customers something they can’t get at many, if any, other auto repair facilities—a therapeutic massage.

After buying the company in 2005 and starting a family, Vance’s wife, Mindee, sought a job that would offer her more flexibility. With an interest in natural and homeopathic healing, she became a licensed massage therapist. The pair decided to build her a massage studio in the shop, rather than renting a remote location somewhere else in town.

“I think we approach customer relations and customer service differently than [competitors] do and I think that’s where our success comes from.”
—Chip Vance, president, Auto Assets

Now, customers can get a massage while they wait for their vehicles. The unusual combination of spousal skills has allowed them to build a one-off business that refers customers to and from both sides, while generating discussion and interest within their service area.

“It’s one hand washing the other,” says Vance of the combo. “Massage clients that she’s gotten from referrals are introduced to our repair business, so that’s one more person who walks in and sees our facility, sees the kind of cars we work on and then refers other people they see [who may own] a Porsche or BMW.”

Garage Massage is a separate business unit, located in its own corner on the second level of a new building, with its own serene decor, and it is purposely placed far from the sound of impact wrenches and revving engines.

The normal rate for an hour-long massage is $70, although shop customers can get an hour’s worth of stress relief for $50. Vance estimates that two to three of his clients opt for a massage in a typical week, not enough to transform the bottom line of either business. The benefit, he says, is in providing a unique perk to the customers, while giving his family greater flexibility.

“As a business, we look for ways to differentiate our business from all of the other places that customers go,” Vance says. “Massage is an added component that no one else has, so we are different than our competition. I think we approach customer relations and customer service differently than they do and I think that’s where our success comes from, doing what’s best for the customer and being honest with them, documenting what we do, sharing information and educating them so they can make good decisions.”

 

Here is a link to the original article…

 

http://www.ratchetandwrench.com/RatchetWrench/January-2015/Enhancing-the-Customer-Experience/

 

 

 

Comments (4) | PERMALINK


Girl Scout Cookies…. Get your Girl Scout Cookies…

Lilly will be at Auto Assets from 4:30 until 6pm this evening taking Girl Scout Cookie orders . .

$4/box . .

Cookies can be picked up after Feb. 13th  at Auto Assets…   Just in time for Valentines Day!   :)

Lilly selling cookies...

Comments (6) | PERMALINK


If you have not had a chance to see our new facility…. check this out!

If you have not had a chance to come by and check out our new facility, please stop in…

if you cannot wait to see inside the shop… check this out!  Google Virtual Tour…  you can “walk” around the shop, go into the service department, even check it out from the parking lot…

Watch out though.  If you go across the street to Old Bag of Nails and turn around and look where you came from… you will see what it USED to look like…   go there and you will be back in the present…  Enjoy….   and don’t forget to “LIKE” us on FB….

 

https://www.google.com/maps/place/Auto+Assets/@40.1586409,-83.0841091,3a,75y,326.74h,90t/data=!3m5!1e1!3m3!1sbw9L2Bb3Pt0AAAQfCZq5ww!2e0!3e2!4m2!3m1!1s0x0:0x22069e8ae06b3f25!6m1!1e1

No Comments | PERMALINK


Garage Sale / Moving Sale Simpson Shroth Harnesses Mahle Mann Oil and Air Filters Everything must go!!

Huge Three Day Moving / Garage Sale

Wednesday October 29, 2014 9 AM — 5 PM.
Thursday October 30, 2014 9 AM – 5 PM.
Friday October 31, 20142014 9 AM — 5 PM.
Everything must be gone by Friday at 5:00 PM.

Just added more stuff in the showroom… TONS of shelving, 1984 VW GTi Fenders, 1971 Jaguar E Type inner fender, liquidating all of our MOMO shift knob, shift boot, pedals and more. Mix and match oil and air filters…. $3.00 each. Boxes and Boxes of spark plugs…. Used racing harnesses… great for Autocross and Drivers ed OR send back to their manufacturer for rewebbing. Brand new toner and ink cartridges. Computer networking switches…… and more stuff keeps coming out… stop by daily to pick up the good stuff…!

Dunlop Alighment Gages, BMW Wheels, Porsche Wheels, Audi Wheels, VW Wheels, Volvo Wheels, New Tires, Used Tires, Pallet Racking, Tire Shelving, Wheel Display Racks, Oily Rag Cans, Work Benches, Sand Blast Tank, AT&T Merlin Telephones, AT&T Merlin Telephone switch, Copier Fax Machines, Computer Router, Cabling, Coaxial, Snap On 4 Gas Analyzer, Sun Diagnostic Machine, Work Tables, Snap On Recyclable Parts Washer, Tons of shelving, something for everyone! Momo Race Seats, Kirkey Race Seat, Audi Seats, Porsche seats, Mini Cooper Swap Bars, Brey Krause Porsche harness guide bar, Miscellaneous stuff. . .. Too numerous to mention. . . . . . More pictures coming soon. . .

No Comments | PERMALINK


Ribbon Cutting, Open House, Customer Appreciation Event

Grand Opening & Customer Appreciate Event

Wednesday October 22  2014

4PM – 7PM

Refreshments and Snacks Provided

Valet Parking

Impromptu Car Show

Drive your hotrod one more time before the snow flies!

Come on out and check out the new digs!

356 W. Olentangy Street

Party Tables are Here!

Party Tables are Here!

DSC_6557 DSC_6558 DSC_6559

Comments (20) | PERMALINK


Search

Featured Links

  • AWE-Tuning AWE Tuning is the authority in performance engineering for German automobiles. We have partnered with AWE-Tuning for this high quality performance parts and software.
    AWE Tuning is the authority in performance engineering for German automobiles. We have partnered with AWE-Tuning for this high quality performance parts and software.
  • Better Business Bureau We’re a top rated – Click to view report
    We’re a top rated – Click to view report
  • Car Talk – People are saying nice things about us here! Car Talk Radio Show
    Car Talk Radio Show
  • Cars For Sale
    Our Used Car Inventory
  • Follow us on Facebook Follow us on facebook
    Follow us on facebook
  • Garage Massage Maintenance for your body
    Maintenance for your body
  • Here is a Link to our EBay Auctions. eBay Auctions by Auto Assets
    eBay Auctions by Auto Assets
  • kNOw SMA Spreading awareness for SMA
    Spreading awareness for SMA
  • P21S Fine European Waxes and Cleaners
    Fine European Waxes and Cleaners
  • POWERFLEX Bushings Advanced suspension & chassis systems
    Advanced suspension & chassis systems
  • Repair Pal
    RepairPal Certified Shops An exclusive network of auto repair and maintenance shops that delivers: Quality work, backed by a minimum 12-month/12,000-mile warranty Guaranteed fair prices Happy customers

Our Blog

  • Repair Pal
    RepairPal Certified Shops An exclusive network of auto repair and maintenance shops that delivers: Quality work, backed by a minimum 12-month/12,000-mile warranty Guaranteed fair prices Happy customers

Menu

Staff Login

Recent Comments

Recent Post

News Archive