Used car, truck, & SUV sales reviews at Auto Assets in Powell, OH

If I could give more than five stars, I absolutely would! Buying a car can often feel stressful and intimidating, but this was truly the best car-buying experience I've ever had. From the moment I walked through the door, everyone was welcoming, friendly, and genuinely helpful. At no point did I feel pressured or pushed into making a decision, which was such a refreshing change from experiences I've had at other dealerships. Josh was outstanding. He was knowledgeable, patient, and made the entire process enjoyable. What impressed me most was that after the purchase, he took the time to sit with me in my new car and personally walk me through all of its features and technology. That extra level of customer service meant so much and made me feel confident driving away. The dealership itself is beautiful, clean, and inviting, and every staff member I encountered was incredibly kind and professional! Even the four-legged greeter at the front door deserves a shout-out! You can tell they truly care about their customers and want the experience to be a positive one. Thank you to Josh, Chip and the entire team for making what is usually a stressful process such an enjoyable experience!

Everyone was very friendly. From the drop off process, communication on the service and pick up were seamless.

Service Team always polite and friendly and ready to answer any questions.

This place is what us car guys want, Professional, knowledgeable and all around good people.. will have my RS6 humming in time

Great experience! Very honest and upfront about the scope of work. Got an emailed quote for the work needed done and they got us on their schedule within 4 days. On time with their commitment to complete work. Pricing is much better than dealership repair shop.

Auto assets as usual provides excellent service and on a timely matter. Thank you. Thank you I can always count on Auto Asset employees and service take care of my car.